Designed a responsive SaaS platform that streamlines student admissions, document management, application tracking, and collaboration for education consultants, agents, and administrators.
Role
Lead UI/UX Designer
Duration
4 Months
Platform
Responsive Web Application
Industry
Education Technology (EdTech)
Responsibilities
Stakeholder Discovery
Workflow Analysis
User Flows
UI Design
Interactive Prototype
Design System
Developer Handoff
Preview of Web Application
Figma Design View
Project Overview
Business
The Education CRM & Student Application Management Platform was designed for an education consultancy that provides IELTS and PTE coaching while assisting students with international admissions and visa applications.
Problem
As the business expanded, managing student records, documents, applications, and communication through spreadsheets and disconnected tools became increasingly inefficient. The objective was to create a centralized platform that enables consultants, administrators, and agents to manage the complete student admission lifecycle from a single system.
Solution
The solution supports multiple user roles, responsive workflows, document management, application tracking, and business insights through a unified dashboard.
The Challenge
The consultancy managed a growing number of students, applications, and supporting documents across multiple staff members and external agents. As operations expanded, information became scattered across spreadsheets, emails, messaging platforms, and manual records, making collaboration difficult and slowing down the admission process.
The business needed a centralized platform where every stakeholder could access the latest information, monitor application progress, manage documents, and seamlessly continue work without relying on a single individual.
Business Challenges
- Student information scattered across multiple tools
- Difficult to track application progress
- Manual document management
- No centralized communication
- Multiple staff members working independently
- Limited visibility into daily operations
Design Objectives
- Centralize student records
- Simplify admission workflows
- Improve collaboration between staff and agents
- Provide real-time application tracking
- Standardize document management
- Design a scalable and responsive interface
Impact
Before
Excel
↓
Emails
↓
↓
Paper Documents
↓
Manual Tracking
After
Education CRM
↓
Students
↓
Applications
↓
Documents
↓
Agents
↓
Dashboard
My Role
As the sole UI/UX Designer on the project, I collaborated directly with the business owner to transform evolving requirements into a scalable digital product. I was responsible for designing the complete user experience, creating intuitive workflows, and delivering a developer-ready interface across desktop and mobile platforms.
Since the product was being defined throughout the project, close collaboration and continuous iteration were essential to translate business ideas into practical user experiences.
Responsibilities
Stakeholder Discovery
Requirement Gathering
Workflow Analysis
Information Architecture
User Flow Design
Wireframing
High-Fidelity UI Design
Responsive Design
Interactive Prototype
Design System
Developer Handoff
Project Snapshot
Platform
Responsive Web App Designed in Figma
My Role
Lead UI/UX Designer
Timeline
4 Months
Deliverables
Complete Product Design 190+ Screens,
Interactive Prototype,
Design System,
Developer Assets
Design Process
The project followed an iterative design process where business requirements evolved alongside the product. Rather than designing isolated screens, the focus was on building a scalable system that could support future features while maintaining consistency across the platform.
Process Timeline
Business Discovery
↓
Requirement Analysis
↓
User Flows
↓
Wireframes
↓
High-Fidelity UI
↓
Prototype
↓
Developer Handoff
NOTE
The product requirements evolved throughout the project, requiring continuous refinement of user flows and interface designs to accommodate new business needs while maintaining a consistent user experience.
Screenshot of Modules in Figma
Information Architecture
The platform was structured around the complete student admission lifecycle, allowing consultants, administrators, and agents to access information through a clear and scalable navigation system. Each module was designed to reduce navigation complexity while supporting different user roles and business workflows.
Key Design Considerations
Scalable Navigation
Designed to support growing datasets without increasing navigation complexity.
Modular Architecture
Student information was divided into logical sections for easier management and faster task completion.
Role-Based Access
Different users accessed relevant information based on their responsibilities.
Role-Based Access
Different users accessed relevant information based on their responsibilities.
Dashboard
Notifications
Student Management
Adding Student
Payments
Reusable Comps All Prototyped
Final Outcome
The project transformed a complex admission workflow into a centralized digital platform that supports the complete student application lifecycle. The final design included responsive interfaces for desktop and mobile, reusable design components, role-based workflows, and scalable modules for managing students, documents, applications, notifications, reports, and business operations.
The delivered design system and interactive prototype provided developers with a consistent foundation for implementation while enabling the business to scale future features efficiently.
Key Takeaways
Working on this project strengthened my ability to design enterprise applications with complex workflows and multiple user roles. It reinforced the importance of organizing information architecture, designing scalable component systems, and simplifying data-heavy interfaces without compromising usability.
The project also highlighted the value of close collaboration with stakeholders, continuous iteration, and designing flexible solutions that can adapt to evolving business requirements.
Project Summary
Platform / Tools
Responsive Web Application, Figma, Adobe Creative Cloud apps (Photoshop, Illustrator)
Duration
4 Months
Role
Lead UI/UX Designer
Industry
Education Technology (EdTech)
Modules Designed
15+
Responsive Screens
190+
Responsibilities
Discovery
Workflow Analysis
User Flows
UI Design
Prototype
Design System
Developer Handoff
Interested in designing scalable digital products?
I’m always excited to work on products that simplify complex workflows and create meaningful user experiences.